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Terms and Conditions of Service

Last Updated: 31-7-2025

Welcome to rechargehamster.com. These Terms and Conditions of Service ("Terms") govern your use of the website rechargehamster.com ("Website") and all related services, features, and content (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

1. Definitions

  • "Website": Refers to rechargehamster.com.

  • "User" / "You": Refers to any person or entity accessing or using the Services.

  • "Services": The digital top-up, gift card, and other digital product services provided by Recharge Hamster through the Website.

  • "Digital Product": A non-physical item or code, such as a mobile top-up, gift card code, or data bundle, sold and delivered digitally by Recharge Hamster.

  • "We" / "Us" / "Recharge Hamster": Refers to the owners and operators of rechargehamster.com.

2. Use of the Website

2.1. Eligibility

By using the Website, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction. If you are under this age, you may only use the Services with the supervision and consent of a parent or legal guardian.

2.2. Account Registration

You may be required to register an account to use certain features of the Services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.

2.3. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Services for any illegal or fraudulent purpose.

  • Attempting to gain unauthorized access to the Website, other users' accounts, or computer systems or networks connected to the Services.

  • Using automated scripts or bots to collect information from or interact with the Website.

  • Uploading or transmitting any viruses, malware, or other harmful code.

  • Interfering with the operation of the Website or the Services.

3. The Services and Digital Products

3.1. Description of Services

Recharge Hamster acts as a reseller of digital products. Our Services allow you to purchase digital top-ups, gift cards, and other digital codes from various third-party providers. We are not the provider of these services or products, and we are not responsible for the performance or quality of the underlying third-party service.

3.2. Order Placement

When you place an order, you are responsible for ensuring that all information you provide, including but not limited to the mobile phone number, email address, or other recipient details, is accurate and correct. Recharge Hamster is not responsible for any Digital Product sent to an incorrect recipient due to inaccurate information provided by you.

3.3. Payment and Currency

All payments must be made in the currency specified on the Website. You agree to pay the full amount for any Digital Product purchased, including any applicable taxes and fees. We use secure third-party payment processors, and you agree to abide by their terms and conditions.

3.4. Delivery of Digital Products

Upon successful payment, the Digital Product (e.g., a top-up pin, a gift card code, or a direct mobile recharge) will be delivered to you via email or directly to the recipient as specified during the purchase. Delivery is typically instant, but may be subject to delays beyond our control. The moment a Digital Product is delivered, it is considered "used."

4. Refunds and Cancellations

Due to the nature of digital goods, all sales are final. Once a Digital Product has been delivered, it cannot be returned, exchanged, or refunded.

4.1. No Refunds

You acknowledge and agree that you shall not be entitled to a refund for any Digital Product purchased through the Services, except as outlined below.

4.2. Exceptions

A refund may be issued only in the following exceptional circumstances:

  • The Digital Product was not delivered to you after a reasonable period (typically 24 hours).

  • The Digital Product delivered is proven to be invalid at the time of delivery and has not been used. To claim an invalid code, you must contact our customer support team within a reasonable timeframe (e.g., 48 hours) and provide evidence of the issue.

4.3. User Error

Recharge Hamster is not responsible for any errors made by you during the purchase process, such as providing an incorrect phone number or purchasing the wrong product. No refunds will be issued for such errors.

5. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Recharge Hamster or its content suppliers and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Recharge Hamster shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or goodwill, arising out of or in connection with your use of the Services, whether based on warranty, contract, tort, or any other legal theory.

7. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any defects will be corrected.

8. Indemnification

You agree to indemnify and hold harmless Recharge Hamster, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Services.

  • Your violation of any term of these Terms.

  • Your violation of any third-party right, including without limitation any intellectual property, or privacy right.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of [Insert Jurisdiction, e.g., the Netherlands], without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within [Insert Jurisdiction] to resolve any legal matter arising from these Terms.

10. Changes to the Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will notify you of any changes by posting the new Terms on the Website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at: info@rechargehamster.com